Merchandise Protection

Price Protection

Our Price Protection product gives your customers reassurance that they will not be out of pocket if an item they have bought on their credit or debit card is either subsequently reduced in price at the original point of sale or found to be available for less elsewhere - whether in another shop, by mail order or online.

CLIENT BENEFITS

Meets market demand

Current economic conditions mean that retailers are likely to use sales and other forms of price discounting to drive business, creating a natural market for this product.

Allows you to customise

The product is flexible and can be tailored to your customers’ individual needs. Protection can be offered on credit and debit cards. You can also vary excess amounts, minimum purchase levels and claim limits to achieve differentiation for your product and brand.

Increases your share of transactions

‘Cards of choice’ are used for purchases more frequently than other cards, increasing your transaction revenues.

Offers you cross-sell potential

Price Protection customers may be receptive to the marketing of other protection products from your portfolio, such as Purchase Protection.

CUSTOMER BENEFITS

Feel good factor

With Price Protection, your customers can enjoy shopping where they want and when they want without having to worry about the imminence of a sale or whether prices are cheaper elsewhere. They can also get the benefit of their items straight away without having to wait.

Wide coverage

Items are covered whether they are purchased in a shop, by mail order or online. And our Price Protection applies to other places of purchase, not just the original point of sale.

Best prices

Our product allows your customers to always benefit from the best prices, particularly on high value items. This can be particularly important when disposable cash is limited.

Easy to claim

Our claims process is straightforward. Your customers only need to complete a simple claims form and include their original receipt and verification from a shop that it is selling the same item at a lower price.We refund the difference to their credit or debit card account.

To contact the team at Genworth please click here