Protecting your privacy is very important to Genworth Financial. We value your trust and want to help you understand how we collect, protect, and use your personal information.
How We Use and Protect Personal Information
At Genworth Financial ("Genworth.co.uk"), protecting your privacy is very important to us.
We will describe what personal information we collect, how we protect it, and how we may use it.
We will maintain physical, electronic, and procedural safeguards to protect personal information we obtain about our customers and those who use and visit out website.
We will not share personal information with outside companies or consumer report information with other affiliated companies, except as noted below.
• Online information and collection. You can visit us on the World Wide Web without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our Web servers collect the name of the domain you used to access the Internet, such as "aol.com" or "yahoo.com," and the Web site you came from and visit next.
We may aggregate statistics that we gather about our customers, sales, traffic patterns, and services, and provide these statistics to third parties. When we provide these statistics to third parties, however, they will not include any personal information that identifies you, unless you have agreed to receive personally tailored information.
In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request.
• Email communications. Occasionally, we may send you e-mail communications with information that may be useful to you, including information about our products and services or about offerings from other affiliated companies or third parties. You will be given the option of not receiving any such e-mail messages, if you choose.
• Encryption. We use encryption and authentication tools to protect information we gather on our Web site. E-mail communications outside of our Web site, however, may not be protected. If you are sending us an e-mail communication that includes highly confidential information, such as a credit card number, you may want to call us or send it by regular mail.
• Visitors/Registered Users. As a visitor to our Web site, you may have access to certain features without telling us who you are or revealing any information about yourself. We will not gather any information about you when you are using these features. We may require you to become a registered member in order to gain access to and use other features. Once you become a registered member, we may collect personal information when you use our Web site.
Information We May Disclose and To Whom We May Disclose Information
We may disclose the information we collect to other organisations as noted below. The others organisations to whom we disclose information are obligated to use such information only for the purposes stated. Disclosures may be made as follows:
Disclosures to Service Providers
We may disclose personal information we collect to others, such as insurance agents, banks, and administrators that provide services to us or to you on our behalf, such as:
Marketing our products and services;
Disclosures to Other Affiliated Companies
We may disclose identifying information, such as name, address, telephone number and transaction or experience information to other affiliated companies. Our affiliated companies are involved in diverse businesses ranging from financial services (such as insurance and lending). We may disclose personal information to other affiliated companies for purposes such as:
Fulfilling your requests; and
Offering you other products or services that we think may be of interest to you
We may disclose personal information we collect to other financial institutions (such as banks) with which we have joint marketing arrangements to jointly endorse or offer our products or services.
Other Disclosures Permitted By Law
We may make additional disclosures of information as permitted or required by law. For example, we may disclose information to law enforcement agencies or insurance regulators.
No Disclosures for Other Purposes
We will not share your personal information with any outside company for any purpose other than those described above. For example, we will not sell personal information to outside companies that may wish to market their products and services to you. While we may offer products or services to you on behalf of such outside companies, we will not give your personal information to them.
Links to Other Sites
Genworth.co.uk may contain links to other sites such as Genworth Financial distributors and sales affiliates. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.
Security of Collected Information
Access to Collected Information
You may review, delete, cancel or update the information that you provide to us through this Web site by contacting us as described below.
Changes to this Policy
"Opting Out" - Consumer Selections Regarding Information Sharing