Consumers/Policyholders

When it comes to the information you need, we are there to help. Our Customer Care Teams are available between 9am and 5pm GMT Monday to Friday:

Call us

Our Customer Care teams are happy to help.
   
Phone +44 (0) 208 380 3000 (UK)
+353 (0) 61 73 73 73 (IE)

Email us

Policyholders can e-mail us at:
   
   
email address
   

Write to us

Send your query to us by post and we'll get back to you as soon as possible.

Phone Genworth Financial
Lifestyle Protection
Building 11
Chiswick Park
566 Chiswick High Road
London, W4 5XR
United Kingdom